This paper examines digital leadership in the public sector which is one of the challenges faced by many government organizations in adopting and managing information and communication technology effectively, the use of ICT changes the way of working and business operations of an organization both in the public and private sectors. Digital transformation opens up opportunities and challenges to create business advantage by using the concept of digital capability as the ability of an organization o understand digital technology and use it to create business value, digital transformation is not only about implementing new technology, but also about changing the way of thinking and managing the business as a whole. Digitalisation and e-leadership can help improve transparency, accountability and public participation in decision-making processes in local government. In addition, local leaders are also using digital technology to improve communication with the public and get useful feedback in public policy making. In conclusion, digital leadership in the public sector is essential for governments and public sector organizations to keep pace with the rapid changes brought about by digital transformation. Effective digital leadership can help improve the efficiency, quality, transparency, participation and accessibility of public services, ultimately delivering better outcomes for citizens.
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- The journal allow the authors to hold the copyright without restrictions and allow the authors to retain publishing rights without restrictions.
- Authors can enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) before and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.