Mursalim SW. Analisis Manajemen Pengaduan Sistem Layanan Sistem Aspirasi Pengaduan Online Rakyat (LAPOR) di Kota Bandung. jia [Internet]. 2018 Jun. 25 [cited 2024 May 3];15(1):1-17. Available from: https://jia.stialanbandung.ac.id/index.php/jia/article/view/128