Erni Driyantini
Hanisa R Putri Pramukaningtiyas
Yeni Khoirunnisa Agustiani


Covid-19, which has added more victims than is owned, has resulted in life in general, ranging from social, worship, education, to the world of work. Impact on the world of work is the application of Work From Home (WFH). WFH has become a new work culture or “New Normal†in Indonesia. The Ministry of Finance issued the WFH concept by releasing Flexible Work Space (FWS). Increased productivity and organizational performance are expected from FWS. The application of FWS is a challenge that can increase work-life conflict and increase work pressure. Human Resource Management must support the experience of fairness with a very flexible work relationship, and a more definite resolution is needed to avoid misled employees.


How to Cite
Driyantini, E., Pramukaningtiyas, H. R. P., & Agustiani, Y. K. (2020). FLEXIBLE WORKING SPACE, BUDAYA KERJA BARU UNTUK TINGKATKAN PRODUKTIVITAS DAN KINERJA ORGANISASI. Jurnal Ilmu Administrasi: Media Pengembangan Ilmu Dan Praktek Administrasi, 17(2), 206–220. https://doi.org/10.31113/jia.v17i2.584



Ahmad, T. (2020). Corona Virus (COVID-19) Pandemic and Work from Home: Challenges of Cybercrimes and Cybersecurity. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.3568830

Anderson, D., & Kelliher, C. (2009). Flexible working and engagement: the importance of choice. Strategic HR Review, 8(2), 13–18. https://doi.org/10.1108/14754390910937530

Apriliyanti, D. A. & Pramusinto, A. (2020). Perubahan dalam Normal Baru: Meredefinisi Birokrasi di Masa Pandemi. Yogyakarta: Gadjah Mada University Press.

Berman, E. M., Bowman, J. S., West, J. P., & Mart, M. V. (2015). Human Resource Management in Public Service: Paradoxes, Processes, and Problems. California: Sage Publications, Inc.

Brewster, C., Mayne, L., & Tregaskis, O. (1997). Flexible Working in Europe.

Boxall, P., & Purcell, J. (2011). Strategy and The Process of Strategic Management: In Strategy and Human Resource Management.

Burnett, S., Gatrell, C., Cooper, C., & Sparrow, P. (2011). Fatherhood and flexible working: A contradiction in terms? In Creating Balance?: International Perspectives on the Work-Life Integration of Professionals (pp. 157–171). Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-642-16199-5_9

Caiden, Gerald E. (1969). Administrative Reform. Allen Lane The Penguin Press: London

Cho, E. (2020). Examining boundaries to understand the impact of COVID-19 on vocational behaviors. Journal of Vocational Behavior, 119(xxxx), 2011–2013. https://doi.org/10.1016/j.jvb.2020.103437

Cowan, R., & Hoffman, M. F. (2007). The flexible organization: How contemporary employees construct the work/life border. Qualitative Research Reports in Communication, 8(1), 37–44. https://doi.org/10.1080/17459430701617895

Davis, K. G., Kotowski, S. E., Daniel, D., Gerding, T., Naylor, J., & Syck, M. (2020). The Home Office: Ergonomic Lessons From the “New Normal.†Ergonomics in Design, 28(4), 4–10. https://doi.org/10.1177/1064804620937907

Dewayani, T. (2020). Flexible Working Space (FWS) Sebagai New Normal Kementerian Keuangan Pasca Pandemi Covid-19. https://www.djkn.kemenkeu.go.id/artikel baca/13122/Flexible-Working-Space- FWS- Sebagai-New-Normal-Kementerian-Keuangan-Pasca-Pandemi-Covid-19.html

Dex, S., & Scheibl, F. (1999). Business Performance and Family-Friendly Policies. In Journal of General Management (Vol. 24, Issue 4, pp. 22–37). https://doi.org/10.1177/030630709902400402

Duffy, C. (2020). Big tech firms ramp up remote working orders to prevent coronavirus spread. CNN. Retrieved from https://edition.cnn.com/2020/03/10/tech/ google-work-from-home-coronavirus/index.html

DfEE. (2000). Work-life balance: Changing Patterns in a changing world. London: Department for Education and Employment.

Fahmi, Irham. (2013). Manajemen Kinerja: Teori dan Aplikasi. Bandung: Alfabeta.

Gallagher, J. (2020). Analysis: How do we get out of lockdown? BBC News. https://www.bbc.com/news/ health-52183295

Ghina, Siti. (2020). Flexible Working Space, Pola Kerja Baru Kementerian Keuangan RI. https://yoursay.suara.com/news/2020/06/13/132755/flexible-working-space-pola-kerja-baru-kementerian-keuangan-ri?page=4.

Gibson, V. (2003). Flexible working needs flexible space?: Towards an alternative workplace strategy. Journal of Property Investment & Finance, 21(1), 12–22. https://doi.org/10.1108/14635780310468275

Grote, G., & Raeder, S. (2009). Careers and identity in flexible working: Do flexible identities fare better? Human Relations, 62(2), 219–244. https://doi.org/10.1177/0018726708100358

Hartati, I. & Arfin. (2020). Strategi Pembangunan SDM Kementerian Keuangan Republik Indonesia dalam Menghadapi Tantangan Era Disrupsi 4.0. Jurnal BPPK, Vol. 13 No. 1, hal. 109-129.

Hogarth T, Hasluck C, Pierre G, Vivian D. (2001). Work-Life Balance 2000: Results from the Baseline. Department for Education and Employment Research, Report RR249.

Hyman, J., Baldry, C., Scholarios, D., & Bunzel, D. (2003). Work-life imbalance in call centres and software development. British Journal of Industrial Relations, 41(2), 215–239. https://doi.org/10.1111/1467-8543.00270

Idris, M. (2020). Usai Corona, Sri Mulyani Bebaskan PNS Kemenkeu Kerja dari Mana Saja, Ini Syaratnya. https://money.kompas.com/read/2020/05/17/111323626/usai-corona-sri-mulyani- bebaskan-pns-kemenkeu-kerja-dari-mana-saja ini?page =all

Keban, Yeremias T. (2014). Enam Dimensi Administrasi Publik: Konsep, Teori, dan Isu. Yogyakarta: Gava Media.

Kelly, E. L., Moen, P., Oakes, J. M., Fan, W., Okechukwu, C., Davis, K. D., Hammer, L. B., Kossek, E. E., King, R. B., Hanson, G. C., Mierzwa, F., & Casper, L. M. (2014). Changing Work and Work-Family Conflict: Evidence from the Work, Family, and Health Network. American Sociological Review, 79(3), 485–516. https://doi.org/10.1177/0003122414531435

Kurland, N. B., & Bailey, D. E. (2000). Telework: The advantages and challenges of working here, there, anywhere, and anytime. IEEE Engineering Management Review, 28(2), 49–60.

McGregor, Debra. (1999). Developing Thinking: Developing Learning, Maidenhead. Open University Press.

McKibben, W., & Fernando, R. (2020). Centre for Applied Macroeconomic Analysis The Global Macroeconomic Impacts of COVID-19: Seven Scenarios. Centre for Applied Macroeconomic Analysis, 1–45. https://cama.crawford.anu.edu.au/sites/default/files/publication/cama_crawford_anu_edu_au/2020-03/19_2020_mckibbin_fernando_0.pdf

Miftahudin, H. (2020). Sri Mulyani Berlakukan FWS sebagai New Normal Pascapandemi. https://mediaindonesia.com/read/detail/298498-work-from-home.

Moleong, Lexy J. (2014). Metode Penelitian Kualitatif. Bandung: PT Remaja Rosda Karya.

Moore, F. (2007). Work-life balance: Contrasting managers and workers in an MNC. Employee Relations, 29(4), 385–399. https://doi.org/10.1108/01425450710759217

Nawawi, Hadari. (2003). Manajemen Sumber Daya Manusia. Yogyakarta: UGM Press

Neo, B. S. & Geraldine C. (2007). Dynamic Governance: Embedding Culture, Capabilities And Change In Singapore. Singapura: World Scientific Publishing.

Oseland, N., Webber, C., & Macdonald, M. (2012). Flexible Working Benefits Collated Evidence and Case Studies. www.workplaceunlimited.com

Paul, K. (2020). Twitter announces employees will be allowed to work from home ‘for- ever’. The Guardian. https://www.theguardian.com/technology/2020/may/12/ twitter-coronavirus-covid19-work-from-home.

Prasetya, H. I. & Cardima, A. (2020). Fleksibilitas Tempat Kerja: Normal Baru Birokrasi. https://www.djkn.kemenkeu.go.id/artikel/baca/13112/Fleksibilitas-Tempat-Kerja-Normal-Baru-Birokrasi.html

Prasetya, Triguno. (2001). Manajemen Sumber Daya Manusia. Jakarta: Bumi Aksara.

Purwanto, E. A. (2019). Kebijakan Publik yang Agile dan Inovatif dalam Memenangkan Persaingan di Era VUCA (Volatile, Uncertain, Complex and Ambiguous). Pidato Pengukuhan Guru Besar Ilmu Kebijakan Publik Fakultas Ilmu Sosial dan Ilmu Politik Universitas Gadjah Mada.

Republik Indonesia. (2020). Keputusan Menteri Keuangan Republik Indonesia Nomor 223/KMK.01/2020 tentang Implementasi Fleksibilitas Tempat Bekerja (Flexible Working Space) di Lingkungan Kementerian Keuangan Republik Indonesia. Jakarta: Menteri Keuangan Republik Indonesia.

Republik Indonesia. (2020). Surat Edaran Menteri Pendayagunaan Aparatur Negara dan Reformasi Birokrasi Nomor 19 Tahun 2020 tentang Penyesuaian Sistem Kerja Aparatur Sipil Negara dalam Upaya Pencegahan Penyebaran Covid-19 di Lingkungan Instansi Pemerintah. Jakarta: Menteri Pendayagunaan Aparatur Negara dan Reformasi Birokrasi.

Robbins, P. S. (2006). Perilaku Organisasi. Jakarta: Erlangga.

Rosidah, A. T. (2003). Manajemen Sumber Daya Manusia. Yogyakarta: Graha Ilmu.

Richter, A., & Riemer, K. (2013). Malleable end-user software. Business and Information Systems Engineering, 5(3), 195–197. https://doi.org/10.1007/s12599-013-0260-x

Rizkinaswara, L. (2020). Flexible Working Space, Budaya Kerja Baru Hadapi New Normal. https://aptika.kominfo.go.id/2020/06/flexible-working-space-budaya-kerja-baru-hadapi-new-normal/.

Russell, H., O’connell, P. J., & Mcginnity, F. (2009). The Impact of Flexible Working Arrangements on Work-life Conflict and Work Pressure in Ireland.

Skyrme, D. J. (1994). Flexible Working: Building a Lean and Responsive Organization.

Suarlan. (2017). Teleworking for Indonesian Civil Servants: Problems and Actors. Bisnis Dan Birokrasi: Jurnal Ilmu Administrasi Dan Organisasi, 24(2), 100–109.

Sudarto. (2020). Menuju Paradigma Kerja Baru. https://media indonesia. com/read/detail/298498-work-from-home.

Sutrisno, Edy. (2011). Manajemen Sumber Daya Manusia. Penerbit: Jakarta, Kencana.

Waizenegger, L., McKenna, B., Cai, W., & Bendz, T. (2020). An affordance perspective of team collaboration and enforced working from home during COVID-19. European Journal of Information Systems, 29(4), 429–442. https://doi.org/10.1080/0960085X.2020.1800417

Walker, A., Gt, P., Walker, P. G. T., Whittaker, C., & Watson, O. (2020). O impacto global do COVID-19 e as estratégias de atenuação e supressão ok. 1–16.

White, I. Gerald., et al. (2003). The Analysis and Use of Financial Management. United States of America: John Wiley&Sons, Inc.

Yuniarsih dan Suwatno. (2013). Manajemen Sumber Daya Manusia. Bandung: Alfabeta.